Timing matters
Earlier cancellations usually mean better refund chances.
Legal · Kashmir Tickets
Refund Policy
This Refund Policy explains how cancellations, changes, and refunds are handled for bookings made with Kashmir Tickets. Exact terms may vary by hotel, airline, vehicle, or package and will be stated in your booking confirmation.
Updated July 27, 2026Transparent booking policies
Partner rules apply
Hotels and airlines often set the final cancellation terms.
We assist end-to-end
Share your booking ID and we handle the refund process.
7–14 business days
Approved refunds typically settle within this window.
General Rule
Refund eligibility depends on when you cancel, the type of service booked, and the cancellation policy of the concerned hotel, airline, cab operator, or activity partner.
Non-refundable components cannot be refunded once confirmed. Any recoverable amount is returned after partner deductions and processing charges.
Tour Packages
- Cancellation 15+ days before travel: advance may be partly refundable after deducting processing and partner charges
- Cancellation 7–14 days before travel: partial refund may apply as per hotel/cab vendor rules
- Cancellation within 7 days of travel: generally non-refundable
- No-show or mid-trip cancellation: no refund on unused services unless partner policy allows
- Peak-season and festival dates may have stricter cut-offs stated in your quote
Hotels
Hotel refunds follow the property’s cancellation policy. Peak-season and special-rate bookings are often non-refundable or have earlier cut-off dates.
If a hotel can be rebooked or adjusted, we will try to minimize loss before processing any refund.
Flights
Flight tickets are subject to airline fare rules. Cancellation, date change, and refund amounts (if any) are determined by the airline.
Kashmir Tickets will assist with the process, but airline rules and timelines are final.
Cabs and Transfers
Cab bookings cancelled with reasonable notice may be adjustable or refundable as per vehicle availability and operator policy.
Same-day cancellations, driver dispatch, or no-shows may attract full or partial charges.
Activities and Experiences
Activities such as gondola, skiing, rafting, or guided experiences may be weather-dependent and follow vendor cancellation rules. Where an activity is cancelled by the operator, we help reschedule or process eligible refunds.
How to Request a Refund
Share your booking reference, traveler name, travel date, and reason for cancellation on WhatsApp or email. Approved refunds are processed to the original payment method or an agreed alternate method after partner deductions are finalized.
- WhatsApp: +91 9419001246
- Email: info@kashmirtickets.com
- Alternate email: contact@kashmirtickets.com
- Include payment reference or screenshot if available for faster processing
Processing Time
Once a refund is approved, processing typically takes 7–14 business days, depending on banks, payment gateways, and partner settlement timelines.
We will update you when the refund is initiated and when partner confirmation is received.
Non-Refundable Situations
- Confirmed non-refundable hotel or flight fares
- Missed departures, no-shows, or unused services due to personal reasons
- Delays or disruptions caused by weather, landslides, strikes, or government restrictions
- Third-party charges already paid and non-recoverable
- Partial unused package services after the trip has started, unless partner policy allows
Force Majeure
Events beyond reasonable control — including severe weather, road blocks, natural disasters, or official restrictions — may prevent travel as planned. In such cases we prioritize rebooking or credit options where partners allow; cash refunds depend on recoverable amounts.
Refund Support Contact
Need help with a cancellation or refund status? Our team is available:
- Phone / WhatsApp: +91 9419001246
- Email: info@kashmirtickets.com
- Office: 1st Floor, Block A STPI, SIDCO Complex, Rangreth, Srinagar, Badgam, Jammu and Kashmir 190007