Skip to main content

Legal · Kashmir Tickets

Privacy Policy

This Privacy Policy explains how Kashmir Tickets (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you use our website, WhatsApp booking support, phone support, or travel services across Kashmir and Leh-Ladakh.

Updated July 27, 2026Transparent booking policies

What we collect

Only trip and contact details needed to plan your booking.

How we use it

Quotes, confirmations, support, and trip coordination.

Who we share with

Trusted hotels, airlines, and cab partners — never sold.

Your control

Ask us to update, clarify, or remove personal details.

Section 01

Scope of This Policy

This policy applies to information collected through kashmirtickets.com, our WhatsApp business chat, phone calls, email, and booking forms used to arrange packages, flights, hotels, cabs, and activities.

By sharing your details with us for a travel enquiry or booking, you agree to the practices described here.

Section 02

Information We Collect

We collect information you share when you enquire, book, or communicate with us, including:

  • Name, phone number, email address, and city of residence
  • Travel dates, destinations, passenger count, and trip preferences
  • Hotel, flight, cab, package, and activity booking details
  • Payment references shared for confirmation (we do not store full card numbers on this website)
  • Messages sent through website forms, WhatsApp, phone, or email
  • Basic technical data such as browser type and pages visited, used only to improve site performance
Section 03

How We Use Your Information

We use your information only to deliver and improve our travel services:

  • To prepare quotes, itineraries, and booking confirmations
  • To coordinate hotels, flights, cabs, and activities with partners
  • To send updates about timings, pickups, weather alerts, or itinerary changes
  • To respond to enquiries and provide customer care before and during travel
  • To improve our website experience and service quality
  • To meet legal, accounting, or compliance requirements where applicable
Section 04

Sharing of Information

We may share necessary booking details with trusted partners such as hotels, airlines, cab operators, and activity providers only to fulfill your trip.

We do not sell your personal information. Partners receive only the details required to deliver the booked service.

Section 05

Data Retention

We retain booking and communication records for as long as needed to complete your trip, handle support requests, and meet legal or accounting obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.

Section 06

Data Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, or loss. Please note that no method of transmission over the internet is fully secure, so we encourage you to share sensitive payment details only through trusted channels we confirm with you.

Section 07

Cookies and Website Data

Our website may use basic cookies or similar technologies to improve performance, remember preferences, and understand general site usage. You can control cookies through your browser settings without affecting your ability to contact us for bookings.

Section 08

Your Choices and Rights

You may request updates or deletion of your personal information where legally allowed, or ask us to stop promotional communication.

Service-related messages needed for an active booking may still be sent so your trip can run smoothly.

  • Request a copy of the details we hold for your booking
  • Ask us to correct inaccurate traveler information
  • Request deletion of enquiry data that is no longer required
  • Opt out of non-essential promotional messages
Section 09

Children’s Privacy

Our services are intended for adults planning travel. If a child’s details are needed for a family booking, they should be provided by a parent or guardian. We do not knowingly collect personal data from children for marketing purposes.

Section 10

Contact for Privacy Requests

For privacy-related questions or requests, contact Kashmir Tickets:

  • Phone / WhatsApp: +91 9419001246
  • Email: info@kashmirtickets.com
  • Alternate email: contact@kashmirtickets.com
  • Office: 1st Floor, Block A STPI, SIDCO Complex, Rangreth, Srinagar, Badgam, Jammu and Kashmir 190007